We write with pleasure to tell you what a wonderful job Victoria Lorusso did in our recent purchase at 13514 Touchstone Pl. in Eastpointe. Victoria was recommended by friends who presently reside at Eastpointe.
First, she spend considerable time via phone teaching us the history and real estate economics at Eastpointe. We were reassured that she actually lived within a community we were interested in and was obviously so knowledgeable. We researched the real estate inventory on your website she forwarded by email.
Next, we chose to fly down to meet with Victoria who showed us multiple properties in a time efficient manner. Victoria was astute in rapidly assessing our wants and needs. She was so efficient once she got to know our desires showing us limited homes in your inventory.
When we became interested in the Touchstone Pl home but had concerns on structural improvement, Victoria was innovative in inviting a contractor with rehab experience at Eastpointe to meet with us at the property. We were so pleased that Victoria used her own expertise in making valuable suggestions on rehab options; so that we obtained great ideas from both Victoria and the contractor. She also researched the age of the roof. Based on that roof information and cost estimates to rehab this home, we decided on our bid for the property. Victoria then went to work behind the scenes to negotiate a great purchase price for us.
Once our contract was signed, Victoria facilitated our engineering inspection and continued to provide us with support including references for utility, plumbing, settlement issues, and other professional support we have required.
Even after her real estate commitment ended, Victoria invited us to attend a social event at the club so that she could introduce us to Eastpointe members.
We have dealt with several real estate professionals in the Northeast over many years. Without doubt, Victoria Lorusso is the most competent and helpful realtor we have ever dealt with. She went out of her way to make this home purchase a positive experience for us. We wanted you to know how special she is!
Anne R. Cogen/Frederick C. Cogen, M.D.
Shawn and I truly appreciate all your times and support for our search in Palm Beach. With warmest “Thank you” from the bottom of our hearts.
Gloria and Shawn Shih
This is one agent who has so much patience and will fight tooth and nail for you. We love our house and our agent!
Victoria Lorusso is a true professional. She is extremely knowledgeable in all areas of real estate. She is patient, diligent and tenacious. Her optimism, openness and experience enabled us to find our dream home within our price range after more than a year of house hunting. She is an incredible resource for contractors of any trade, has a sharp eye for home improvements and an abundance of decorating ideas and suggestions. She knows all there is to know about remodeling or renovating a home.
It was a great pleasure to work with a fun, skilled and smart person. She is amazingly delightful. We highly recommend Victoria whether you or buying or selling a home.
Deborah Feinberg and Jeffrey Jarman
Victoria was wonderful. Her availability was always there. She was extremely professional as was your entire agency. We would be happy to recommend Victoria to anyone that asks.
Dear Jeff and Victoria,
Your handling of the sale of our Florida home was absolute perfection in our view! Your communications with us as to 'showing times' removed possible stresses in this area especially considering the volume of traffic you generated. The entire sale process with you we found SMOOTH and incredibly EASY.
Many thanks from us both,
Bob and Bea S
Our home sold for full price 3 months ago, after only a couple of weeks on the market. Victoria brought in 4 good offers in 3 weeks. Did a fantastic job.
Fred and Marilyn Guttman
I wanted to take a moment to express my enormous appreciation for your kindness during my recent visit to PGA.
Sometimes Victoria... we forget to say thank you to individuals who welcome us and provide immeasurable first impressions. Your level of passion and professionalism for your work is evident and admirable. Still I recall how much time you spent speaking with me about the merits of residing near Marsh Point or Timber Trace. That was most kind of you and I did visit those two schools and was impressed with each.
Your organization is lucky to have your caliber of professional on their team...I was so quite tempted to purchase the Knoll Drive home...it was a close second. I wish to say thanks again for your kindness...and I certainly hope I see you again.
Good Luck and Wishing all good things for you...
Dennis C. Ferry, Ed.D
I think you are the very BEST. I have been raving about you to everyone I see. You did a yoman's job with selling my home and keeping the deal together.
Carol and Herb
We have worked with Victoria while looking to rent a home. She was professional, knowledgeable and fun to work with. She also was quick to respond to my questions. I would refer her without reservation!
My husband and I really enjoyed working with Victoria. We met her in May and bought a house from her in November. She really paid attention to what are wants and needs were, and followed up with us with a bunch of great properties. However, didn't overwhelm us. She was very friendly, resourceful and helpful throughout the whole process. Thank you Victoria
Victoria was friendly and helpful and showed us a number of homes that fit our description.
She even recommended a great lender after our initial one didn't work out.
Victoria was superb in helping us find the right house to meet our needs. She was constantly available via phone and email during the entire process, and gave supportive advice as needed.
I would highly recommend her services. Very thorough and organized, as well as tremendously helpful in finding a reliable loan agent.